Estimation of burnout status of women employees of health centers of Tehran city community

Abstract

Background & Aim: Burnout is an important reason behind reduced performance, which is not only related to employees’ mental health but also their productivity. Thus, identifying the factors affecting it can significantly prevent it and promote the level of services provided. The goal of this research was to assess burnout among female employees of Tehran’s urban community health centers.
Methods & Materials: In this descriptive-analytic study, 239 female employees were selected through stratified clustered sampling from a statistical population. Demographic information was collected by a researcher – made questionnaire and the 22-item Maslach Burnout Inventory (MBI). The data were analyzed using descriptive and analytical statistical tests.
Results: Based on the results, 11.3% of the employees experienced high levels of emotional exhaustion, 2.5% experienced high levels of depersonalization, and 5.4% experienced a reduced personal accomplishment. There were significant associations between the dimensions of burnout (p<0.05). Emotional exhaustion was significantly associated with place of service; depersonalization was significantly associated with age, number of births, physical activity and husband’s occupation; and lack of personal accomplishment was significantly associated with age, type of occupation, numbers of pregnancies and numbers of births (p<0.05).
Conclusions: The high level of reduced personal accomplishment, as opposed to the status of the other dimensions of burnout was considerable. Given that some of the factors affecting it are changeable, the execution of certain programs for professional promotion in employed individuals and improvement of workplace conditions can play important roles in reducing the resultant harm of burnout.